To return borrowed equipment to the Rohrbach Library:
You may send your request for a return label to firstname.lastname@example.org and include the following information:
Patron email address:
Number of returned items:
If you are unable to weigh the package, please provide an estimated weight.
If you wish to return equipment to the library without a pre-paid mailing label, the library cannot reimburse you for postage. We strongly recommend obtaining tracking information to help ensure safe delivery.
The address to use is:
Rohrbach Library ILL
C/O K.U. Facilities Maint. Bldg.
427 Baldy Rd.
Kutztown, PA 19530
Packing library equipment for UPS delivery:
Ensure the shipping box is in good, intact condition with no damage. If the box has existing addresses or barcodes on it, please remove them or black them out with a marker to help avoid delays.
The laptop should fit the box well and leave ample room for padding (bubble wrap, foam wrap, packing paper).
Equipment should be clean and free of debris before packing. Accessories such as a carrying case, cables, or power cords should be included with the return and secured inside the package. Cables and power cords should not be plugged into laptops when shipped.
Place a thin layer of bubble wrap or foam wrap between the keyboard and screen for protection while the laptop is in transit.
Make certain the equipment does not slide around in the package, then close and tightly seal it with packing tape to avoid damage from moisture. Ensure sufficient tape is used to seal and secure the package.
Attach the pre-paid mailing label and accompanying FRAGILE labels to the package.
Packages can be dropped off at retail locations in exchange for a receipt. Packages can also be handed to UPS drivers, but no receipt will be issued.
Each label will have a tracking number so that UPS can provide a notification when your equipment has returned to the library. Check your spam folder if you do not receive this notification.