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Help With Your Questions  

So many ways to get answers!

Quick help: You can call us at 610-683-4480. You can text us questions, too: 610-915-8812. Your answer may well be in our FAQs, and you can email us from there if not. Response times can vary—but instant help from expert librarians is always available to you below  

Get live help!

Librarians at your service, 24/7/365



  • Librarians help with research. They are not tutors or writing coaches. KU's Tutoring Services and its Writing Center are both in Rohrbach Library to offer specialized assistance.
  • The librarian who serves you will probably not be from KU.
  • Express your question as clearly & completely as you can.
  • If your librarian has other calls, s/he might not reply as soon as you'd like. Patience pays off.
  • With your email, we can follow up if your question isn't fully answered in real time.
  • You can use the widget at left, or the full-window chat that lets the librarian push web pages directly to your screen.