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Library Alerts: Current Alerts

Notices of outages, issues, and technical problems impacting library resources and/or services.

FireFox - Library Catalog Issue

Problem: Some users are experiencing a sign-in error when trying to access the library catalog from the Firefox browser. The issue has been submitted to KU IT for review. It appears to be related to our recent migration to a new active directory service.

Solution: Please use either Chrome or Edge.

Linking Issue with Office

Problem: When linking to certain library databases in Office documents, users are being redirected to a "Bad Request" page. The issue has been reviewed by the library's authentication provider. They said that it is a known issue and that there are no fixes at this time. Please contact Bob Flatley to ask about which resources are impacted.

Solution: Embed and share links in D2L, email, or a webpage.